Privacy Policy

1. Information We Collect

Pineapple Inc. Studios ("we," "us," or "our") collects personal and commercial information necessary strictly to fulfill your requested media services. This generally includes your name, email address, phone number, real estate agency affiliation, and the physical addresses of properties scheduled for service or capture.

2. How We Use Your Information

The information collected through our platform is utilized specifically to:

• Coordinate, schedule, and execute requested photography and videography services.
• Communicate important updates regarding booking timelines, media delivery, or property access.
• Facilitate the secure digital delivery of your finalized media assets.
• Process invoices and accurately maintain our internal commercial transaction records.

3. Media and Property Assets

The media captured at your specified properties forms part of our operational data. While we guarantee this data will not be sold to third-party data brokers, Pineapple Inc. Studios reserves the right to securely store these assets, and selectively utilize non-identifiable architectural media in our own professional portfolio to demonstrate the quality of our services.

4. Data Security

We implement industry-standard database security measures, utilizing platforms such as Supabase, to protect your contact and booking information from unauthorized access, alteration, disclosure, or destruction. We restrict data access only to core personnel explicitly required to fulfill your specific booking.

5. Your Rights

You may request access to, correction of, or the complete deletion of your personal contact information from our databases at any time. To execute these privacy requests, please contact us directly via the designated support email.